What is a pre-order?
A pre-order is an order for a product that is not yet in stock.
Why purchase something in pre-order?
The vast majority of our products are decorated by hand. This takes a lot of time so we have to reckon with a long production time. As a result, many products are only made in limited quantities and some items may already be sold out before they are available in the store.
It is therefore strongly recommended to pre-order your favorite products, so you can buy them in advance and be sure that they are reserved for you.
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Have you seen something in one of our top brands that we do not yet offer? Please contact us, often we can also order the product you have in mind especially for you.
Cancellation by the manufacturer
It may happen that a manufacturer does not deliver an ordered item. In this case we will of course refund you the purchase price, including the shipping costs.